Terms and Conditions
The warranty coverage service with Continental Mobiles only covers products that require (minor) repair/fault attention. Damage caused by abnormal use or conditions, misuse, abuse, accident, water damage, improper handling or storage are strictly excluded from our Continental coverage services. Continental coverage is active as soon as your order has been delivered to you. If any problems/defect/repair assistance is required during this period up to 1 yr, Continental Mobiles will provide you with assistance if requested by you to do so.
Our Continental coverage services do not apply to any product that has had its serial number altered, defaced or removed. Every single piece in the Continental Mobiles collection is seal packed and the physical condition is examined by our Quality Control Department (QCD) before any items are shipped. We will not accept returns or refund claims based on an item being scratched, used or blind spot. All defective claims returned to Continental Mobiles Returns Department will be fully inspected and tested before any resolution can be taken with your order.
SALES: ONLINE (CREDIT/DEBIT CARD) & OFFLINE (BANK WIRE TRANSFER) PURCHASES
Each handset is individually hand tailored, and due to such nature in engineering, is a bespoke item. Bespoke & customised items within our portfolio are not eligible for refunds after our production process has begun.
COMPATIBILITY / SPECIFICATION / COLOUR
The Continental collection listed on this website is predominantly tailored in the United Kingdom by hand. Continental customers are responsible for ensuring the product's compatibility (network dependent features and firmware related issue) with their network operator / service provider before committing to a purchase with ContinentalMobiles.com i.e. MMS / GPRS / WAP / SMS / Data Transfer. Customers should be aware that network dependent features and firmware issues are not covered by our Continental coverage and we are unable to offer support regarding these issues. Customers should also be aware that the item you are purchasing might NOT be solely intended for your current network service provider. Therefore, certain specifications on the device and user guide might or might not be fully supported on their current network service provider.
The pictures displayed on our website are for illustrative & reference purposes only. As many of the items are bespoke within our portfolio, some slight variations of colour in the final design of your purchase, may be applicable.
Visiting Continental Mobiles your visit and use of http://www.continentalmobiles.com (the "Site") is governed by the policies, terms, and conditions set forth below. By using this "Site" or submitting an order for products or services, you indicate your acceptance of, and agreement to be bounded by, the terms and conditions set forth below. If for any reason, you do not agree to these terms and conditions, please refrain from any further usage of http://www.continentalmobiles.com
All contents of the "Site" may be changed by ContinentalMobiles.com in the future without prior notice. It is you, as a user, to periodically return to our site and receive the newest updates of the terms and conditions for amendments. Any amendments of terms and conditions will be taken in effect immediately. Your continued usage of http://www.continentalmobiles.com following any changes will constitute agreement to such amendments. The Terms of Services were last updated on November, 2006.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
ContinentalMobiles.com accepts most major credit/debit cards. Payment processing is 100% secure, protected and all of our customers' information remains encrypted for your security. We use Worldpay services payment processing systems.
DO YOUR PRICES INCLUDE V.A.T.?
Yes, for UK customers, prices displayed on the site are V.A.T. inclusive.
CAN I PAY VIA BANK TRANSFER?
Yes, you can! Please email us stating which product you would like, a sales representative will reply within 24 hours confirming stock and our bank details for payment.
PAYMENTS - ADDITIONAL INFORMATION:
We reserve the right to ask for additional identifications to authenticate payment and shipping or billing addresses where appropriate. Additional identifications are photo identification, utility statement and credit card monthly statement. We apologise for any inconvenience this may cause, however, this information is required for billing and shipping address verification purposes only.
HOW DO I ORDER FROM CONTINENTAL MOBILES?
Continental Mobiles offers the easiest way to complete your online purchase. It is very self-explanatory and there are some simple procedures you need to go through.
- 1 -Select your product.
- 2 -Add your item to the shopping bag & choose the quantity desired.
- 3 -Proceed to Checkout.
- 4 -Select shipping method you wish to send your item.
- 5 -Review your information provided
- 6 -Submit your final order
- 7 -Print the confirmation email of your order